Water Security

Supporting the SDGs Goals

SDGs 12: Responsible Consumption and Production

Commitment

Promote responsible water use by providing knowledge and communicating with employees, customers, partners, and other stakeholders throughout the company’s operations and business activities, encouraging the efficient and responsible use of water resources.

Goals and Performance Highlights

Goals

Set a target to reduce water consumption by at least 2.5% per year, using 2024 as the baseline year, compared with the water expenses of each operating branch during the same period of the previous year.

Performance in 2025

Water consumption decreased by

0.60%

Challenges and Opportunities

Water is a valuable global resource and an essential input in economic systems. However, climate variability driven by climate change has led to an increase in the frequency and severity of water-related natural disasters. In addition, economic growth and industrial expansion have contributed to water scarcity, flooding, and water pollution.

Management Approach and Value Creation

As the Company’s headquarters and all of its retail branches operate under a leased premises model within office buildings and shopping malls, water-related utilities, such as common-area restrooms and pantry facilities, are managed by the building owners (Lessor Operational Control). Therefore, the Company does not directly procure or purchase tap water.

Nevertheless, the Company recognizes the importance of responsible water consumption and places emphasis on water management within its operations. The Company continuously communicates and raises awareness among employees at its headquarters and across all brand branches to promote responsible water-use behaviors through the following measures:

Click to Enlarge

1. Water consumption planning and leakage control

The Company plans and monitors water consumption and regularly inspects water pipes and plumbing systems throughout its stores and office premises to ensure that they remain in good condition and to reduce the risk of leakage caused by deterioration of existing piping systems. The Company also maintains water supply systems to ensure their efficiency and readiness for use, and replaces relevant equipment as necessary, including the selection and installation of water-saving sanitary fixtures that meet applicable standards.

2. Water conservation campaigns

The Company disseminates and communicates energy and water conservation initiatives to raise employees’ awareness of efficient and responsible resource consumption. Relevant guidelines and practices are communicated through email and internal notice boards, as well as through informational stickers placed at various water-use points to encourage employees to turn off water taps properly after use.

3. Environmental impact management from restaurant operations

Recognizing the potential environmental impacts arising from its restaurant operations, the Company has implemented measures to monitor water-related impacts, including wastewater quality. The Company ensures that grease traps are regularly cleaned and maintained before wastewater is discharged into the public drainage system. All employees are required to strictly comply with the Company’s rules and operating procedures relating to water management.

In addition, in 2025 (B.E. 2568), the Company began collecting data on water consumption at its warehouse facilities to gain a better understanding of the volume of water used and to support future planning for more efficient water consumption and management.